Terms and Conditions Applicable to the use of swisscons.com.au Website
Thank you for accessing www.swisscons.com.au Website. This is an Australian Website .The Website is operated by Swisscons ABN 45 365 986 177
This is as Secure Website.
Please kindly read our terms and conditions (the "Terms") before using our website.
By using the Website, you signify your acceptance of the following Terms and conditions.
The users explicitly acknowledge that the information available on the website may be modified, updated or replaced from time to time without notice whatsoever.
While Swisscons, has endeavoured to ensure the accuracy of the information accessed via the Website; Swisscons does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website
In Accordance with above terms, please continue to review the Terms whenever accessing or using the Website. Your use of the Website following any such change constitutes your agreement to follow and be bound by the Terms as changed.
You may not use the website if at any time you do not wish to accept the Terms.
You “the user” must not use this website in breach of any laws or infringe any third party’s right or post to or transmit via this website anything which interferes with other users of this website.
The user must not knowingly transmit any viruses or similar malicious code to this website
The user must not make any fraudulent enquiries or requests via this website
The user must not post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may defame or offends any other person.
The user must not interfere with or restrict the operation of this website.
The user must not violate the security of any computer or other network or engage in illegal conduct via or through the use of this website
Information and advice given should only be used by Professionals and no liabilities will be accepted.
Incorrect use of any products purchased may be harmful. Please read the label and use as directed.
Competitions and Promotions may be run via the website Swisscons. Separate Terms and Conditions governing such competitions and Promotions will be posted where applicable.
By using this website you indemnify Swisscons, its Owner(s),Directors and Shareholders from any loss or damage, any consequential loss or damage and/or Collateral loss or damage whatsoever arising from the use of its website and Purchases done through this website
Privacy Policy
Swisscons will adhere to the Privacy Principles set out in the Privacy Act 1988 (Cth) (the “Act”). Swisscons will only collect, use or disclose personal information in accordance with the Act and this privacy policy. A copy of the Act, the Privacy Principles and guidance is available from the Office of the Australian Information Commissioner which is available from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au
Direct Marketing
Direct marketing involves communicating directly with you for the purpose of promoting the sale of goods and services to you. Direct marketing can be delivered by a range of methods including mail, telephone, email or SMS. We may use and disclose your personal information for the purpose of sending you direct marketing materials where:
Collection and Use of Personal Information.
Swisscons, may occasionally, collect personal information in the course of its business. We may use your personal information for the following purposes:
Some examples of the types of information that Swisscons; normally collects in certain situations and how it is ordinarily used is detailed hereunder:
Customers:
Swisscons, will collect the following types of personal information about customers: name, ABN or CAN numbers, contact information (including postal and e-mail address and telephone numbers), gender, age and date of birth, product preferences, purchasing histories, and other information relating to a consumers’ dealings with us. We use this personal information to assist in the supply of products and services, for promotional purposes and for our internal administrative purposes.
Customer’s details are collected differently, via our websites, and counters including directly from a customer when they provide it to us, our agents and contractors. Details are also collected when customers respond to a survey, enter a promotion or a competition, becomes a member of our club or otherwise get in touch with us directly.
We may also generate personal information about consumers from information that we have. For example, by analysing our records of a customer’s use of our products or services or the customer’s previous dealings with us.
We may also collect personal information about consumers from publically available resources or in the eventuality where it is unreasonable or impractical to obtain it from the customer directly from third parties.
The names of persons who request information from or about Swisscons Products / Services or Swisscons by emailing us are added to our database as clients. Each client is given a user name and password and can view and update their personal details used by our company. Clients can also select their areas of interest, enabling them to control the information they receive from us. Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our client list.
We do not warrant that this website and the information will be available at all times or at any time. Users acknowledge that the website may be unavailable for a number of reasons, including due to matters beyond our control. Users agree that Swisscons has no responsibility or liability to you or any other person in respect of any claims arising from this website not being available, as well as use of this website. We do not warrant that the user’s access will meet any particular performance criteria.
Links from this website to external sites not operated by us are provided for convenience only and we do not endorse or make any warranty with respect to such external sites.
Trade Terms & Conditions
The Prices shown are Trade only prices. We reserve the right without prior notice to discontinue or change specifications and prices on products without incurring any obligations from you our clients / customers
All our Prices are Excluding G.S.T
Swisscons reserves the right at any time after receipt of your order to accept or decline your order or any portion thereof.
Dispatch and Delivery Policy
We will send your order, after we have received the clear funds in our bank account through Australia post Parcel delivery or Express post / courier Service at our discretion.
From time to time some items shown may be out of stock. In Such a case please contact us by email and leave your details. We will advise you when the products are back in stock.
Clients are REQUESTED to take out Insurance in Transit to cover their orders /items.
Swisscons will strictly not be responsible, nor entertain any claims arising out of loss, breakage, spoilage and associated claims arising from Transport /Delivery of goods to the client’s premises and any consequential loss or damage as a result of your purchase and usage of products purchased from this website.
Payment Conditions:
Credit Card
We accept payment by MasterCard , Visa, American Express card only. Credit card may occur a surcharge on purchases.
We use a third Party Service to Process Credit card Payments and as such,
We do not Store your credit Card Details
Bank Transfer
Please kindly email us if you want to pay by Bank Transfer.
We will supply you our BSB and account Number on request
SECURITY
We will take reasonable steps to keep any personal information we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access to your personal information. Please notify us immediately if you become aware of any breach of security.
Returns and Warranty Policy
There is a possibility that something may be faulty when it arrives. Whilst we do appreciate this is frustrating it is sometimes part and parcel of the business. If you receive something that you believe to be faulty then you need to contact us in writing and wait for our returns confirmations prior to sending it back.
If you do have a faulty item we are required to replace the item. We do not offer refunds on faulty items in accordance with Australian Law.
Please do not send products back without first obtaining the correct returns confirmation, if we receive items without the correct paperwork, no action will be taken and it will be returned to you.
Please kindly make purchases carefully as No Refund on Change of Mind Items will be accepted. We also do not accept returns on misuse or intentional damaged items
This is as Secure Website.
Please kindly read our terms and conditions (the "Terms") before using our website.
By using the Website, you signify your acceptance of the following Terms and conditions.
The users explicitly acknowledge that the information available on the website may be modified, updated or replaced from time to time without notice whatsoever.
While Swisscons, has endeavoured to ensure the accuracy of the information accessed via the Website; Swisscons does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website
In Accordance with above terms, please continue to review the Terms whenever accessing or using the Website. Your use of the Website following any such change constitutes your agreement to follow and be bound by the Terms as changed.
You may not use the website if at any time you do not wish to accept the Terms.
You “the user” must not use this website in breach of any laws or infringe any third party’s right or post to or transmit via this website anything which interferes with other users of this website.
The user must not knowingly transmit any viruses or similar malicious code to this website
The user must not make any fraudulent enquiries or requests via this website
The user must not post or transmit any obscene, indecent, inflammatory or pornographic material or any other material that may defame or offends any other person.
The user must not interfere with or restrict the operation of this website.
The user must not violate the security of any computer or other network or engage in illegal conduct via or through the use of this website
Information and advice given should only be used by Professionals and no liabilities will be accepted.
Incorrect use of any products purchased may be harmful. Please read the label and use as directed.
Competitions and Promotions may be run via the website Swisscons. Separate Terms and Conditions governing such competitions and Promotions will be posted where applicable.
By using this website you indemnify Swisscons, its Owner(s),Directors and Shareholders from any loss or damage, any consequential loss or damage and/or Collateral loss or damage whatsoever arising from the use of its website and Purchases done through this website
Privacy Policy
Swisscons will adhere to the Privacy Principles set out in the Privacy Act 1988 (Cth) (the “Act”). Swisscons will only collect, use or disclose personal information in accordance with the Act and this privacy policy. A copy of the Act, the Privacy Principles and guidance is available from the Office of the Australian Information Commissioner which is available from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au
Direct Marketing
Direct marketing involves communicating directly with you for the purpose of promoting the sale of goods and services to you. Direct marketing can be delivered by a range of methods including mail, telephone, email or SMS. We may use and disclose your personal information for the purpose of sending you direct marketing materials where:
- you have consented to us doing so; or it is otherwise permitted by law
- You can unsubscribe from receiving direct marketing materials from us at any time by contacting us in writing or by email.
Collection and Use of Personal Information.
Swisscons, may occasionally, collect personal information in the course of its business. We may use your personal information for the following purposes:
- the purpose for which it was collected (and related purposes which would be reasonably expected by you);
- Purposes to which you have consented; or as otherwise authorised or required by law.
- verifying your identity;
- contacting you (including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner);
- providing goods or services to you or receiving goods or services from you;
- addressing any issues, problems or complaints that we or you have regarding our relationship;
- Improving our products, services and business.
Some examples of the types of information that Swisscons; normally collects in certain situations and how it is ordinarily used is detailed hereunder:
Customers:
Swisscons, will collect the following types of personal information about customers: name, ABN or CAN numbers, contact information (including postal and e-mail address and telephone numbers), gender, age and date of birth, product preferences, purchasing histories, and other information relating to a consumers’ dealings with us. We use this personal information to assist in the supply of products and services, for promotional purposes and for our internal administrative purposes.
Customer’s details are collected differently, via our websites, and counters including directly from a customer when they provide it to us, our agents and contractors. Details are also collected when customers respond to a survey, enter a promotion or a competition, becomes a member of our club or otherwise get in touch with us directly.
We may also generate personal information about consumers from information that we have. For example, by analysing our records of a customer’s use of our products or services or the customer’s previous dealings with us.
We may also collect personal information about consumers from publically available resources or in the eventuality where it is unreasonable or impractical to obtain it from the customer directly from third parties.
The names of persons who request information from or about Swisscons Products / Services or Swisscons by emailing us are added to our database as clients. Each client is given a user name and password and can view and update their personal details used by our company. Clients can also select their areas of interest, enabling them to control the information they receive from us. Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our client list.
We do not warrant that this website and the information will be available at all times or at any time. Users acknowledge that the website may be unavailable for a number of reasons, including due to matters beyond our control. Users agree that Swisscons has no responsibility or liability to you or any other person in respect of any claims arising from this website not being available, as well as use of this website. We do not warrant that the user’s access will meet any particular performance criteria.
Links from this website to external sites not operated by us are provided for convenience only and we do not endorse or make any warranty with respect to such external sites.
Trade Terms & Conditions
The Prices shown are Trade only prices. We reserve the right without prior notice to discontinue or change specifications and prices on products without incurring any obligations from you our clients / customers
All our Prices are Excluding G.S.T
Swisscons reserves the right at any time after receipt of your order to accept or decline your order or any portion thereof.
Dispatch and Delivery Policy
We will send your order, after we have received the clear funds in our bank account through Australia post Parcel delivery or Express post / courier Service at our discretion.
From time to time some items shown may be out of stock. In Such a case please contact us by email and leave your details. We will advise you when the products are back in stock.
Clients are REQUESTED to take out Insurance in Transit to cover their orders /items.
Swisscons will strictly not be responsible, nor entertain any claims arising out of loss, breakage, spoilage and associated claims arising from Transport /Delivery of goods to the client’s premises and any consequential loss or damage as a result of your purchase and usage of products purchased from this website.
Payment Conditions:
Credit Card
We accept payment by MasterCard , Visa, American Express card only. Credit card may occur a surcharge on purchases.
We use a third Party Service to Process Credit card Payments and as such,
We do not Store your credit Card Details
Bank Transfer
Please kindly email us if you want to pay by Bank Transfer.
We will supply you our BSB and account Number on request
SECURITY
We will take reasonable steps to keep any personal information we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access to your personal information. Please notify us immediately if you become aware of any breach of security.
Returns and Warranty Policy
There is a possibility that something may be faulty when it arrives. Whilst we do appreciate this is frustrating it is sometimes part and parcel of the business. If you receive something that you believe to be faulty then you need to contact us in writing and wait for our returns confirmations prior to sending it back.
If you do have a faulty item we are required to replace the item. We do not offer refunds on faulty items in accordance with Australian Law.
Please do not send products back without first obtaining the correct returns confirmation, if we receive items without the correct paperwork, no action will be taken and it will be returned to you.
Please kindly make purchases carefully as No Refund on Change of Mind Items will be accepted. We also do not accept returns on misuse or intentional damaged items
